Refund & Cancellation Policy

This Refund & Cancellation Policy applies to all paid subscriptions purchased through AskiaBot.

1. Subscription Billing

AskiaBot subscriptions are billed in advance on a monthly or annual basis, depending on the plan selected. All prices are displayed exclusive or inclusive of taxes as required by law.

2. Free Plan

AskiaBot offers a free plan for evaluation purposes. No payment is required to access the free plan.

3. Cancellation

You may cancel your subscription at any time through your account dashboard. Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• No further charges will be applied

4. Refund Policy

Unless required by law:

• Monthly subscriptions are non-refundable
• Annual subscriptions are non-refundable, including partial periods

Refunds are not provided for:

• Unused time
• Account suspension due to policy violations
• Termination initiated by the user

5. Exceptional Circumstances

Refunds may be considered on a case-by-case basis at the sole discretion of ASKIABOT LIMITED in exceptional circumstances (e.g., billing errors).

6. Enterprise Plans

Refund terms for Enterprise or custom plans may be defined in separate agreements.

7. Changes to Pricing

ASKIABOT LIMITED reserves the right to modify pricing with prior notice. Changes will not affect the current billing period.

8. Governing Law

This policy is governed by the laws of England and Wales.

9. Contact

For billing or refund-related inquiries: support@askiabot.com