Terms of Service
Last updated: 12 December 2025
These Terms of Service ("Terms") govern access to and use of the AskiaBot platform and services ("Service") provided by ASKIABOT LIMITED ("Company", "we", "our", "us"). By accessing or using AskiaBot, you agree to be bound by these Terms.
1. Description of the Service
AskiaBot is a Software-as-a-Service (SaaS) platform that allows users to create, train, customize, and deploy AI-powered virtual assistants using their own content, documents, and data.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service.
3. Account Registration
To use AskiaBot, you must create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and all activities conducted through your account.
4. User Responsibilities
You agree to:
- Provide lawful, accurate, and non-infringing content
- Use the Service in compliance with applicable laws
- Not upload illegal, harmful, or abusive content
- Not attempt to reverse engineer or misuse the platform
You remain fully responsible for the content you upload and the responses generated by your assistant.
5. Subscription Plans & Payment
AskiaBot offers multiple subscription plans, including a free plan and paid plans. Paid subscriptions are billed on a monthly or annual basis. All fees are non-refundable unless otherwise stated. We reserve the right to modify pricing with reasonable notice.
6. Free Plan
The free plan is provided for evaluation purposes and may include usage limits. ASKIABOT LIMITED reserves the right to modify or discontinue the free plan at any time.
7. Suspension & Termination
We may suspend or terminate your account if you violate these Terms or misuse the Service. You may terminate your subscription at any time through your account dashboard.
8. Intellectual Property
ASKIABOT LIMITED retains all rights, title, and interest in the platform, software, and services. You retain ownership of the content you upload.
9. Limitation of Liability
The Service is provided "as is" and "as available". ASKIABOT LIMITED shall not be liable for indirect, incidental, or consequential damages, including loss of data or revenue.
10. Disclaimer
AI-generated responses may contain inaccuracies. The Service does not replace professional advice and should be used at your own discretion.
11. Governing Law
These Terms are governed by the laws of England and Wales.
12. Contact
For any questions regarding these Terms, contact: support@askiabot.com